Privacy Policy

Last updated: April 29, 2025

Introduction

This Privacy Policy describes how CareVoice ("we", "our", or "us") collects, uses, and shares your personal information when you use our application.

We take your privacy seriously and are committed to protecting your personal data. Please read this privacy policy carefully to understand how we handle your information.

Information We Collect

We collect several types of information from and about users of our application, including:

  • Personal Information: Name, email address, and professional credentials that you provide when registering for an account.
  • Assessment Data: Information you input about service users during assessments, including health and care needs information.
  • Usage Data: Information about how you use our application, including features accessed, time spent, and actions taken.
  • Device Information: Information about the device you use to access our application, including IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our application
  • To improve and personalise your experience
  • To communicate with you about updates or changes
  • To ensure the security of our application
  • To comply with legal obligations

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Whilst we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict or object to processing
  • The right to data portability

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@carevoice.example.com